Privacy Policy

Effective Date: August 1, 2025

Thank you for choosing BotGuru (https://botguru.mbweb.in). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full name

• Email address

• Phone number

• Company name

• Payment details (via third-party processors)

b. Technical Data

• IP address

• Browser type and version

• Device information

• Operating system

• Referring URLs

• Log data and usage patterns

c. Communication Data

• Messages sent through our contact forms or chatbot

• Customer support inquiries

2. How We Use Your Information

We use your data to:

• Provide and maintain our services

• Improve the user experience

• Process transactions and send billing information

• Send updates, promotions, or service-related notifications

• Respond to your questions and provide customer support

• Comply with legal obligations

3. Cookies and Tracking

We use cookies and similar technologies to enhance user experience and analyze site traffic. You may disable cookies through your browser settings, but this may affect certain features of the site.

4. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

• Trusted third-party service providers (e.g., hosting, payment processors)

• Law enforcement or regulatory bodies when required by law

• WhatsApp/Meta if you connect through their APIs (subject to their privacy policies)

5. Data Storage and Security

We take reasonable measures to protect your data, including encryption, access control, and secure hosting. However, no method of transmission over the Internet is 100% secure.

6. Third-Party Services

Our site may contain links to third-party sites or services. We are not responsible for their privacy practices. Please review their policies before interacting with them.

7. Your Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal data

• Withdraw consent to data processing

• Object to direct marketing

To make a request, please contact us at [your email address].

8. Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Effective Date." Your continued use of the site constitutes your agreement to the updated policy.

11. Contact Us

For questions about this Privacy Policy or your personal data, contact us at:

📧 Email: [your support email]
🌐 Website: https://botguru.mbweb.in